Privacy

North Star Charter Privacy Notice, because we at North Star Charter care about your privacy.

We know that you are concerned how information about you is collected, used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting www.NSCharter.com, you are accepting the practices described in this notice.

Information you provide helps us to know and serve you better which is part of our mission to “completely delight and soar above the expectations of our clients ”. The types of information we gather are:

• Information You Give Us: We receive and store information you enter on our website or give us in any other way, including, for example, when you charter an aircraft with us as a passenger. The provision of any information by you is voluntary except where otherwise stated. However, where you choose not to provide certain information, you may not be able to take advantage of some of our features. We use the information that you provide for such purposes as reserving an aircraft or any other products we may offer, responding to your requests, customizing our services to your preferences and communicating with you by email, mail, fax, phone or other means. We also use such information for statistical purposes though these statistics will not identify you personally.
  
  
• Personal Data You Provided on Behalf of Another Person: If you are entering data on behalf of another person, you warrant to us that you are authorised by that person to enter their personal data onto our system, and that that information is accurate and correct. If any non-compliance by you with respect to this provision results in any loss or damage being incurred by us, you may be required to compensate us in respect of such loss.
  
  
• Automatic Information: We receive and may evaluate certain types of information whenever you interact with us. For example, like many websites, we obtain certain types of information when your Web browser accesses www.NSCharter.com including your IP address, browser type and operating system. This information helps us to understand our customers but does not identify you personally and will not be stored with any other information we have obtained from you.
  
  
• E-mail Communications: If you provide us with your email address, we may email you promotional and marketing materials. We provide you with the option not to receive such promotional and marketing materials in each email sent to you. If you charter an aircraft as a lead passenger, we may also use your email address to send you a Passenger Satisfaction Survey after your charter. If you do not wish to receive a survey, you may notify us by contacting our office at info@nscharter.com.
  
  You will, however, receive an auto-generated e-mail confirmation when making a reservation on the Internet for private jet charters by us, and occasionally from our reservation aviation consultants for inquiries related to a booking you have made for any of our services and products.
  
  
• Information from Other Sources: For reasons such as improving personalisation of our services (for example, providing recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to your existing information. We will not, however, share your existing information with any third parties except where this is necessary to provide you with services or offers on our behalf.